Thank you for shopping at Hackett Equipment.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 60 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 60 days
The product isn't used or damaged
You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: info@hackettequipment.com
By visiting this page on our website: www.hackettequipment.com/pages/contact

Send the product to:

Hackett Equipment

202B S. Randall Rd. Unit #5395

Elgin, IL 60121

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Hackett Equipment.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@hackettequipment.com
By visiting this page on our website: www.hackettequipment.com/pages/contact